Right of Withdrawal
You get the right to withdraw from this contract within 14 days without giving any reason.
Time wey person fit cancel na 14 days from the day wey dem sign the contract.
How to use your right to cancel
To use your right to cancel, you must inform us, Acadeo GmbH, Rathausstraße 43, 57537 Wissen, Deutschland, phone +49 2742 7292777, email info@acadeo.ai, with clear statement, for example a letter wey you send by post or an email, say say you want cancel this contract. You fit use the sample cancellation form wey dey attached, but you no must use am.
To meet the cancellation deadline, e dey enough if you send the notice about using your right to cancel before the cancellation period finish.
Person wey you go send the cancellation to
Wetin go happen if you cancel
If you cancel this contract, we go refund all the payments wey we receive from you without delay and no later than 14 days from the day we receive the notice of your cancellation. We go use the same payment method wey you use for the original transaction, unless we agree something else with you clearly. We no go charge you any fee for this refund.
If you ask make the service start during the cancellation period, you must pay us a reasonable amount. This amount go match the part of the service already provided up to the time wey you inform us say you dey use your right to cancel, compared with the full service wey the contract cover.
Starting the service before the cancellation period finish
If you request immediate provision, Certentis fit start the service before the 14-day cancellation period finish.
For a service contract, your right to cancel go end only when we don provide the service completely, if you clearly agree before the service start and at the same time confirm say you know that your right to cancel go end when the contract don complete fully. Mandatory legal rights remain unaffected.
Sample cancellation form
If you want cancel the contract, you fit fill this form and send am to us:
To: Acadeo GmbH, Rathausstraße 43, 57537 Wissen, Deutschland, Email: info@acadeo.ai
I/we hereby cancel the contract wey I/we enter into for the provision of the following service:
Name of the service / plan:
Ordered on / Contract signed on:
Name of the consumer(s):
Address of the consumer(s):
Date:
Signature of the consumer(s) (only for notices on paper):
